Food Safety Compromised Yet Again By A Burger Van

Avoid This Eatery

Avoid This EateryIt’s been just over a week since my foray into Newport’s catering trailer underworld.  I’ve been busy on my new Food safety ebook, which will be available for download (for a small charge) to use as a reference source for level 2 Food safety courses.  I didn’t realise it takes so long to proof read material!  The ebook is based on my popular level 2 training course, which I deliver to clients and my online training course, which leads to an accredited level 2 qualification (UK only).  However, the ebook will be available planet-wide.  Watch this space or Twitter for further details.

Anyway, back to the catering trailer depicted on the left.  It is called Sizzles and is situated on Newport Retail Park, between Tesco and The Range.  When I first approached the van it appeared to be in a clean condition, externally.  A generator was attached to the van, but it was not working, therefore temperature control for any high risk food was not available.  This trailer did sell high risk food, as well as hot food.  There was a domestic fridge freezer on board where the member of staff continuously retrieved bacon, sausages, burgers and high risk food (ready to eat).  OK, strictly speaking temperature control for raw meat such as bacon, burgers and sausages is not a massive problem, as the meat is going to be cooked, which will kill pathogens.  Bacteria much prefer cooked protein to grow on anyway.  Dependent on the time the raw meat is held out of temperature control, would determine how much spoilage growth there is.  Spoilage microorganisms cause food to go “off”, but very rarely causes illness.  However if you eat food that tastes off, you should report the fact to your local environmental health department.  It is illegal to sell food that is off.

The inside of the trailer was scruffy and disorderly.  There was no evidence of the use of a temperature probe, which all catering businesses must use, regardless of size, to indicate the  food was cooked to the correct temperture (75°C).  All temperature checks must be logged and retained in a Food Safety Management System (FSMS).  Since January 2006, all FSMSs must be based on the 7 HACCP principles, although there is flexibility with smaller businesses to operate a system loosely based on the HACCP principles.  Such a system can be freely downloaded from the Food Standards Agency website.

The served did not wear any protective clothing at all, not even an apron.  He was wearing jeans and a red and white striped tee shirt.  Although a food hygiene certificate was on display, it was quite evident that this person was not following his training.  He  handled money, broke eggs and placed raw bacon on a griddle without washing his hands afterwards.  He did wipe some of the excess raw egg and bacon fluids on his tee shirt.  Protective clothing is worn to prevent infection from being transferred from external clothing to food.  This person might well have brushed against insanitory surfaces, come into contact with pets or even wiped his hands against his tee shirt after going to the toilet.

To my increasing amazement he picked up seveal raw beefburgers, placed them on the griddle with his bare hands, disposed of the waxed separator disks in a bin and wiped his fingertips into his tee shirt.  He proceeded to pick up bread rolls for serving food.  All raw meat juices, along with pathogens, including E coli 0157, have now been transferred to the rolls for customer consumption.   Triple Aaaargggg!

Marks out of 10… a big fat zero.  I would not eat from this trailer and I advise everybody to do the same.  Do not put your health at risk from such dangerous practices.

See you in my next experience of catering trailers, or should I look at butchers’ shops?

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Newport Burger Van Compromises Food Safety (0/10)

Do Not Eat Here..Walk Away
Do Not Eat Here..Walk Away

Where Not To Eat

In my introductory post on Name and Shame I stated that when we go out for a day and eat away from home, we would hope to eat Food that is safe.

On the 24th March I took my wife and daughter to 2 retail parks to shop for my daughter’s new home.  Our first port of call was Newport West Retail Park.  I noticed a catering trailer parked opposite Argos, called “Tasty Snacks”.  I always order a hot drink and spend some time scrutinising the catering operation.  Most Environmental Health Practitioners tend to just check over the fabric of a vehicle (or inside of a catering building) rather than the staff’s practices.  I do like to eat from catering trailers, but I always check them over before I order Food.  If everything is ok, I will buy some hot food.  Before you order from trailers, ensure they are clean, inside and out.  Check that there is adequate temperature control with a fridge.  This trailer was clean, inside and out.  It had a generator running, providing electricity to power an onboard fridge.  So far, so good.

I asked for a cup of tea.  You would think nobody could mess that up!  Wrong!  After I ordered the tea, the female staff member broke an egg onto the griddle before serving me.  After breaking the egg, she did not wash her hands and picked up a polystyrene cup, to pour hot water into.  Her egg-contaminated hands came into contact with the rim of my cup.  Eggs have faecal contamination on the shell, and after breaking, hands must be washed thoroughly.  She handled money from several customers and, without washing her hands (money holds pathogens), handled bread rolls.

I noticed that she wore a dark coloured apron (light coloured would be better as stains would be easier to see and it could be changed more often).  There was not headwear being worn, which is not life threatening and you don’t mind hair or scalp particles in your food.  The main danger from exposed hair and skin is S aureus, which requires several hours incubation on high risk cold food to cause a problem.  As all food being sold was hot, it did not pose a serious food safety hazard.

She placed several raw slices of bacon on the griddle with her bear hands and dipped her finger tips into a bowl of, what appeared to be, water, and dried her hands in a linen towel.  She picked up several raw beef burgers and placed these on the griddle to cook.  The burgers were separated with waxed paper disks.  After placing the burgers on the hot plate to cook, she crumpled up the paper disks and threw them into the onboard bin.  Without washing her hands, she wiped them in the same towel she had previously used.  Next, she used that same towel to wipe down internal work surfaces, servery counter and front fascia. Aaaagh!!  Beefburgers contain E coli 0157  pathogens.  These are killer bacteria.  A normal healthy adult might be lucky and escape with severe diarrhoea.  More susceptible  customers, such as elderly and very young, could suffer kidney failure and possibly death.

I did not see any evidence of a Food Safety Certificate on display.  The law states that food handlers must be either supervised and/or trained in food safety.  She was working alone, and therefore not supervised.  There was no evidence of training.

I had seen enough.  I would not eat from this trailer, and I would advise anybody passing this van to keep passing.  You eat from here and you will seriously compromise your safety.  Marks out of 10?  A big fat zero!

My next port of call was Newport Retail Park (which has George, The Range, PC World etc).

I noticed another catering trailer, time for another cup of tea…..To be continued.

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Food Safety Name and Shame…The Beginning

Would you eat from here?

Would you eat from here?

On many occasions you can, but there are other occasions when you can’t.  There are certain groups of people that deliberately go overboard to ensure that you become ill after eating the Food that they’ve prepared.  I say deliberately because a lot of these people are not qualified to serve Food safely to you.

From now on I will be naming and shaming these various food businesses that are intent on spoiling your day or evening out.  I will be publishing photographs of these businesses, with location details and what they are doing to make you ill.

I will concentrate on mobile catering vans to kick this off, but will also be featuring takeaways and other food establishments that are not preparing, cooking and serving your food safely.  Butchers’ shops will not escape my scrutiny, especially those that sell raw and cooked meat, where the possibility of cross contamination and food poisoning is greatly enhanced.  As I live in Wales, in the UK my first batch will be in that area.  However, I will be covering other areas.

As an introduction, let’s look at burger vans, although there are many ethnic mobile trailers which I would not let my dog eat from!

Before you buy any food from the trailer, step back and check out the state of the van to begin with.  Is it clean, inside and out?  Do the staff wear protective clothing? –  as a minimum their external clothing must be completely covered with a white coat/overalls, apron, trousers, head-wear.  Is the protective clothing clean?  Are they clean?

Do they have hand-washing facilities?  Do they use them?  They must wash their hands after handling raw produce such as raw meat and eggs.  If they handle these and don’t wash their hands they will cross-contaminate your food with pathogenic bacteria, which cause illness and can kill in some circumstances.  E coli 0157 is the most virulent serotype of E coli and is present in raw meat, especially beefburgers.  E coli 0157 and Campylobacter is present in the faeces that is present on egg shells.  E coli causes renal failure and is a big killer with susceptible groups, such as the young and elderly.  In 1996 over 20 elderly people died in Wishaw, Scotland, in the World’s biggest outbreak of E coli 0157 food poisoning.  Campylobacter, which is present in poultry and birds (domestic and wild) is the UK’s biggest cause of diarrhoea.

Make sure they are using  a digital temperature probe to test their food is cooked to the correct temperature to kill the pathogens (at least 75 degrees C).  Do they have smoking, drinking or toilet breaks and if so do they wash their hands (and dry them) before they commence work?  Are they continually touching parts of their body, including hair, face and mouth and not washing their hands?

Do they have food hygiene/safety certificates and are they less than 3 years old?

If they do not adhere to the minimum personal hygiene and food safety practices as above, then walk away or you will become ill after eating their food.

So that’s an introduction to name and shame, the nuts and bolts will follow later with actual examples, so watch this space!

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